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Why DORA is important for banks

Why DORA is important for banks

What is DORA?

DORA refers to Digital Operational Resilience Act. This has become very important for banks now.

The Digital Operational Resilience Act (DORA) is a regulation of the European Union (EU) that establishes a comprehensive, legally binding framework for managing information and communication technology risks in the EU’s financial sector.

DORA was established to guarantee the financial sector’s operational resilience. As the Digital Operational Resilience Act requires, organizations must establish and sustain risk management protocols that identify potential vulnerabilities to established cyber threats.

Furthermore, it is imperative to establish security policies and controls to protect against the risks identified in these processes.

The Digital Operational Resilience Act specifies the security protocols that financial institutions mandate their suppliers implement and the responsibilities that they will require of them.

The primary objective and obligation of DORA is to establish governance and risk management frameworks and principles for the financial industry.

Given DORA’s overarching objective of enhancing the financial sector’s overall resilience, these obligations and responsibilities are likely to affect every aspect of the supply chain.

Consequently, the organization will be subject to direct supervision by the appropriate financial regulator.

Organizations still required to meet the DORA thresholds for services must comply with the regulation; however, direct oversight is optional.

Alternatively, clients may request the inclusion of specific contractual provisions to guarantee compliance with DORA’s standards.

Regulators must be promptly informed of any data vulnerabilities that financial institutions identify. Financial institutions are contractually obligated to ensure that their suppliers and service providers adhere to comparable breach reporting standards.

In accordance with DORA regulations, financial institutions are prohibited from conducting business with organizations that fail to satisfy the criteria above.

DORA establishes a regulatory framework that financial institutions and suppliers must adhere to to safeguard operational resilience.

These guidelines are primarily designed to assist organizations in developing more advanced risk management programs that enhance operational resilience.

  • DORA recommends that covered organizations incorporate resilience testing programs into their operations through risk assessments. This allows for identifying and resolving issues before they escalate into operational hazards.
  • Information Exchange: A substantial number of cyber threat actors who operate in the financial sector will simultaneously target multiple organizations. DORA enhances industry-wide cognizance and preparedness to confront persistent cyber threats by disseminating threat intelligence throughout the industry.
  • Supply Chain Management: DORA regulations govern the contractual relationships between financial institutions and suppliers. Additionally, financial institutions must devise strategies to manage the hazards associated with these suppliers effectively. This requires the potential for the termination of partnerships and the implementation of alternative service providers.
  • DORA broadened the incident reporting criteria to simplify the reporting process.

The DORA-mandated expedited reporting requirement facilitates prompt incident investigation and response and mitigates the consequences of security violations.

Additionally, the identification of clandestine infiltrations that target external networks can be facilitated by vulnerability reports.

  • Audit Access: DORA regulations authorize regulatory entities (and financial institutions in the case of suppliers) to conduct audits of the entire financial industry supply chain. While this practice encourages adherence to regulatory standards, it also requires organizations to be able to generate reports promptly.
  • Retrospective Analysis: While most organizations are committed to gaining insights from internal incidents, DORA recommends that policies be evaluated and adjusted in response to external incidents.

Given this, it will be feasible to prevent numerous organizations from being the victims of identical assaults.

The European Regulation regarding digital operational resilience in the financial sector was officially published on December 27, 2022. Those above will be implemented on January 17, 2025, following the implementation date of January 17, 2023.

DORA’s objective is to safeguard the European financial sector’s resilience to substantial operational disruptions and to prevent and mitigate cyber threats.

  1. It establishes a regulatory framework for digital operational resilience. Consequently, it will be mandatory for all organizations to guarantee that they can withstand, respond to, and recover from ICT (Information and communication technology)-)-related risks and disruptions.
  2. It establishes consistent and uniform requirements for financial sector institutions’ information and communication technology systems and networks and critical third-party providers that provide these entities with services, such as cloud computing platforms.

Domain of DORA

  1. Establishments of credit
  2. Payment institutions, including those that are exempt from PSD2 requirements.
  3. Managers of alternative investment funds
  4. Institutions that operate with electronic money
  5. Investment enterprises, including the authorized crypto-asset service provider.
  6. Insurance and reinsurance organizations
  7. Third-party providers of information and communication technologies (ICT)

Financial institutions play a crucial role in maintaining resilience. By implementing measures that enhance resilience, they can stay ahead of potential disruptions and ensure the continuity of their vital assets and operations.

The ability to develop more effective strategies and regularly reorganize business activities and services to accommodate changes is a direct result of resilience-enhancing measures. This not only helps in mitigating risks but also opens up new opportunities, fostering a sense of optimism and motivation.

Resilience-focused organizations implement a “resilience by design” strategy as an alternative to conventional and restricted business continuity/disaster recovery frameworks.

Requirement for Resilience

In the past few years, we have witnessed numerous events.

This encompassed the closure of certain financial institutions, geopolitical risks, pandemics, and conflicts between countries.

Additionally, we are currently experiencing something extraordinary at the time this article was written. In certain countries, there is a demand to reduce the interest rate due to the high rates, and interest rates are being raised in certain other countries.

Combining these factors results in a highly abnormal situation; however, this may become the new standard.

In this context, banks and financial institutions must ensure that

  1. They are capable of recognizing critical services, such as payments, that must remain operational at all times for their consumers.
  2. In the event of an issue, such as a cyber-attack, they plan to establish alternative mechanisms for critical services for their consumers.
  3. During this event, they have planned to utilize additional capacity. For example, the call center should be capable of accommodating increased traffic, as numerous consumers may experience anxiety and contact the bank’s call center.
  4. If the incident results in permanent damage, the bank must be able to reestablish operations and rapidly adjust to the new circumstances.
  5. The bank has a comprehensive strategy to determine the tolerance limit, such as the time limit of six hours for the system to be operational. In the event of a failure, the following measures are implemented.
  6. Capacity to incorporate the lessons learned from these incidents into the system following their conclusion.

The Importance of Financial Resilience

In the past, financial systems have primarily implemented reactive strategies in response to crises, resulting in costly subsidies and economic disruptions.

Adopting a proactive approach, which involves identifying and mitigating prospective hazards prior to their development into catastrophic consequences, is necessary to foster resilience.

Financial institutions may be depicted as fortifications intentionally constructed to withstand imminent storm surges, thereby preventing their ultimate collapse. The fundamental principle governing the regulation of financial services is the preservation of financial resilience.

The ongoing economic uncertainty is further exacerbated by the persistent existence of liquidity and inflationary forces, which regulatory bodies anticipate will catalyze the emergence and intensification of risks.

Despite the challenging economic environment, financial services organizations are anticipated to preserve optimal levels of liquidity and capital.

In contrast, these organizations emphasize the importance of comprehensive governance, efficient risk management, and reliable information.

The 2008 global financial crisis significantly altered the prudential protocols of financial institutions and insurance companies.

This trend is expected to persist while evaluating the Basel and Solvency frameworks to account for global and post-Brexit developments.

Requirement for Operational Resilience

Operational resilience is the ability of financial institutions, organizations, and entities in the banking sector to prevent, mitigate, recover from, and acquire valuable knowledge from disruptions in their routine business operations.

Resilient organizations prioritize protecting their stakeholders, consumers, and the financial system by reestablishing critical business services after significant unanticipated disruptions.

IT systems, established business processes, and authorization and escalation metrics are essential for banks.

Operational resilience includes system preservation and business service provision, information security, change management, disaster recovery, strategy, governance, and, most importantly, the effective management of operational risks.

Implementing safeguards that maintain the integrity of a specific system can mitigate the risk of potential disruptions to business services, thereby enhancing operational resilience.

Nevertheless, the enterprise service that is being assessed must ultimately exhibit resilience.

Operational resilience is more important than financial resilience in modern banking. Inadequate operational resilience can exacerbate fluctuations in financial markets.

As a result, regulatory agencies require financial institutions to identify critical businesses and services and provide corroborating documentation to guarantee their resilience.

In the present day, operational resilience applies to the entire banking ecosystem, including a bank’s internal operations and critical third-party providers and partners that facilitate the provision of customer-satisfying services.

The increased prevalence of social media has exacerbated public apprehension regarding disruptions.

Consequently, service interruptions can harm a bank’s financial performance and reputation among regulatory agencies, stakeholders, and customers.

Additionally, the solution must be capable of accommodating the data contextualization requirements of various organizational divisions.

In addition to integrating risk results to provide a unified representation of the inherent and residual risk exposure across multiple levels of the organization, stakeholders are responsible for assessing risks and the effectiveness of controls from various vantage points.

This integrated methodology also helps users improve risk data’s accuracy, scope, and dependability by promoting a shared understanding of an organization’s vulnerabilities.

A peek into the history:

The current state of affairs has been significantly influenced by the significant evolution of the concept of financial resilience in conjunction with historical events.

Regulatory interventions were implemented to promote stability by reducing the interdependence between commercial banking and investment activities following the advent of the Great Depression in the early 20th century.

The Glass-Steagall Act is an example of such legislation.

The emergence of globalization and complex financial instruments during the 1980s and 1990s exacerbated systemic risk and interdependence.

A renewed emphasis has been placed on the development of resilience in the wake of the Asian financial crisis, which revealed systemic vulnerabilities in late 1990.

The 2008 Global Financial Crisis, which culminated in Lehman Brothers’ bankruptcy and subsequent market disruptions, emphasized the necessity of comprehensive reforms and the reinforcement of regulatory frameworks to mitigate systemic risk and improve emergency preparedness.

The continuous development of resilience within the financial sector is a worldwide priority for policymakers and financial institutions.

Ongoing improvements are implemented to macroprudential policy instruments, stress testing, and capital adequacy requirements to fortify the system’s capacity to endure imminent disruptions.


Strategies for Enhancing Financial Sector Resilience:

It is imperative to prioritize implementing resiliency measures to guarantee ongoing stability and growth in the finance sector, characterized by its dynamic nature.

Financial institutions must implement policies, technologies, and strategies that fortify them against evolving challenges, uncertainties, and disruptions to achieve this imperative.

This analysis investigates the complexities associated with the establishment of resilience within the financial sector, which is essential for ensuring its continuous operation in the presence of a constantly evolving environment.

The International Monetary Fund’s Global Financial Stability Report estimates that the cumulative global repercussions of financial crises over the past two decades amount to approximately $14 trillion. This data point underscores the significance of cultivating resilience to ensure long-term stability.

Prominent industry authorities and regulatory organizations strongly advise that banks implement a more comprehensive approach to improving their resilience.

Implementing a state-of-the-art technological solution enables the development of a comprehensive platform that includes all elements of an operational resilience framework.

An operational resilience solution should further enable organizations to achieve operational resilience by incorporating risk management processes with business continuity planning, cybersecurity, compliance, and vendor risk management.

This integration will simplify compliance with regulatory requirements regarding operational resilience and facilitate proactive mitigation of potential disruptions.

Unifying data, eliminating friction between functional divisions, and establishing a single, integrated, interconnected data model as the source of truth are necessary to make real-time, risk-aware decisions.

The significance of a holistic ecosystem is acknowledged as financial resilience transcends the confines of specific institutions.

It encompasses regulators, governments, and consumers, among other entities.

To maintain global stability, concerted efforts to improve global preparedness and strengthen interdependent systems are essential.

Rather than viewing the financial sector as a collection of isolated islands, a more appropriate analogy would be a resilient archipelago, in which the collective strength of its constituent islands fortifies the entire network.

Consistently updating and fortifying technological and IT assets is essential for effectively mitigating the risks posed by cyber threats. Financial institutions can leverage the insights and expertise in these domains to develop advantageous procedures.

The resolution of any technology debt may require significant change initiatives.

Proactive communication and reporting of key performance indicators are essential to enabling well-informed decision-making regarding resilience risk.

Performing routine evaluations of impact tolerances is essential due to the dynamic nature of the business environment, regulatory changes, increasing consumer demands, and technological progress.

Business continuity and disaster recovery assessments, as well as routine evaluations and assessments, are indispensable for assessing resilience.

The quality of durability is a critical determinant of resilience when evaluating change initiatives and contracts with third parties. It is imperative to adopt a comprehensive perspective in this instance.

Proactive strategies for internal and external communication necessitate ongoing implementation. Lower-priority services must be gradually removed from obstacles impeding their long-term viability.

Resilience benchmarks must be prioritized to guarantee the ongoing advancement of change initiatives.

Cultural transformation: All personnel must know the resilience framework, its applicability to their circumstances, and its importance in guaranteeing the organization’s continuous operation.

Strategies must take into account the potential repercussions of operational disruptions and institutions’ ability to compose crisis management teams and resolve the situation to ensure a successful recovery from a catastrophe.

Ownership is an essential component of the operational resilience framework. It must be clearly defined to ensure the proper operation of processes and the distribution of accountability.

By strengthening and implementing their operational resilience, businesses can earn the trust and support of the economy, regulators, and consumer base.

The framework’s primary component is:

A comprehensive and efficient framework for resilience management is necessary to enable financial institutions to identify and understand emerging internal and external challenges associated with resilience.

  1. The significance of digital transformation and its connection to resilience.

Banks must thoroughly examine and assess every innovative partnership or endeavor to identify potential risks and verify the presence of appropriate controls.

Exhaustive vendor risk assessments are an essential element of vendor due diligence, as they proactively identify and disclose any potential concerns.

Finance institutions are accountable for evaluating a variety of vendor hazards.

These include various hazards, such as operational disruptions, cyber threats, information security vulnerabilities, and business continuity issues.

Additionally, banks must continue to improve and update their diverse IT systems.

In the event of an issue, banks should be able to restore legacy systems promptly.

In light of the ongoing media scrutiny that financial institutions face regarding information technology and vulnerabilities, they may adopt a more cautious approach.

  1. Conduct consistent self-assessments of hazards and controls; this is a critical framework element.

Conduct business impact analysis surveys to identify critical assets and processes.

Utilize the data explorer with the product’s business process modeling capabilities to ascertain the interrelations between the Recovery Time Objective and Recovery Point Objective. This includes strategic planning, execution, and coordination for top-down and bottom-up risk assessments.

The recovery time objective is the shortest time possible to restore a network or application and regain access to data following an unplanned disruption.

The recovery point objective is the maximum quantity of data that can be lost in time after a disaster, failure, or comparable event before the loss exceeds the organization’s acceptable threshold. The duration between data backups for business financial data/banking transactions is an example of an RPO.

The results should be submitted for formal evaluation and endorsement.

Implementing risk ratings can simplify fundamental evaluations while facilitating more complex assessments by incorporating risk scoring and the application of multiple factors. This will account for the differences in risk assessment methodologies across products, business divisions, processes, assets, and regions.

Furthermore, the comprehensive control environment must be evaluated by taking into account a variety of factors.

A heat map examination of the residual and inherent risk scores may be necessary, utilizing a predetermined and agreed-upon algorithm.

  1. Continuous and Proactive Monitoring: Facilitate continuous monitoring and control through effective issue and action management. Supervise, manage, and resolve issues and actions that arise from control evaluations, risk assessments, and business impact analyses.

Leverage artificial intelligence (AI) and machine learning (ML) to effectively identify and suggest classifications of issues based on their interconnectedness.

  1. Deliver comprehensive reports to management that provide a detailed account of risk assessments. Assist risk managers in articulating critical risks and persuading senior management and other stakeholders to take the requisite precautions to prevent substantial disruptions during a crisis.

Financial institutions are accountable for implementing and maintaining enterprise resilience to ensure compliance with current and future regulations, meet evolving consumer expectations, and safeguard against substantial internal and external risks.

Mechanism of operation

Implementing a comprehensive strategy to achieve resilience on various levels is essential.

  1. Individual Institutions: To guarantee stability and uninterrupted operations, specific institutions establish substantial capital reserves and implement comprehensive risk management procedures, contingency plans, and diversified funding sources.

It is imperative that all financial institutions establish resilient vaults. This can serve as a preventive measure to guarantee the security of their financial assets and operations.

  1. Regulatory Framework: Policymakers and regulatory bodies employ the regulatory framework, which includes macroprudential regulations and stress testing exercises, to identify systemic risks and implement corrective measures that enhance the financial system’s overall resilience and reduce interdependence.

It is recommended that resilient firewalls and bridges be implemented to establish a distinct boundary between these repositories.

Implementing this measure would significantly diminish the probability of network disruption as a consequence of a single vault’s failure.

  1. Global Cooperation: Governments, financial institutions, and international regulatory bodies must establish cooperative relationships and exchange information to mitigate global risks and address potential crises in a coordinated manner.

Implementing these strategies at the individual, systemic, and global levels can reinforce and broaden the financial sector’s infrastructure, thereby increasing its ability to recover from a diverse array of disruptions and obstacles.

The Qualities of a Financial Sector That Is Resilient

The establishment of resilience necessitates the incorporation of the following strategic elements rather than being an independent objective:

  1. Capital Adequacy: Institutions must maintain adequate capital reserves to effectively withstand losses and maintain their financial stability in the face of adversity.
  2. Diversification: Financial institutions can effectively mitigate the negative consequences of concentrated risks by distributing their investments and funds across various markets and assets.
  3. Risk Management: Risk management entails implementing effective strategies to identify, evaluate, and reduce potential hazards. This capability enables organizations to identify and mitigate potential hazards proactively.

A bank’s fortifications could be likened to a network of financial watchtowers consistently reinforced in anticipation of approaching cyclones.

  1. Liquidity Management: Effective liquidity management strategies are essential to protecting critical financial assets during periods of market instability.

Imagine a water reservoir strategically positioned to ensure the maintenance of your financial garden, even during periods of reduced precipitation.

  1. Contingency planning entails developing premeditated protocols and strategies to effectively and efficiently address potential crises, thereby reducing the extent of disruption and damage.

A comprehensive emergency evacuation plan that ensures all personnel are informed of the designated area and the appropriate courses of action in the event of an alarm is recommended for your financial institution.

  1. Cybersecurity: Implementing comprehensive cybersecurity protocols reinforces safeguards against cyber threats and violations of confidential financial data confidentiality.

Advantages of a financially resilient system

Institutions, the economy, and society all benefit significantly from a resilient financial system:

In the case of institutions:

A demonstrably more robust risk profile strengthens institutions’ operations, enhancing investor confidence and reputation.

A reduction in the probability of requiring government subsidies and financial assistance.

Cost savings and improved operational efficacy are the outcomes of proactive risk management.

In the interest of economy:

In the context of the economy, enhanced business cycles are identified by reduced disruptions to lending, investment, and overall economic expansion.

The primary objective is to guarantee the continuity and preservation of economic stability and employment opportunities within the financial system.

An increase in the level of confidence and assurance that the general populace has in the financial system.

For the benefit of society:

It encompasses the societal repercussions of financial crises, including social disruption, economic distress, unemployment, long-term financial stability, and increased economic prosperity for communities and individuals.

Promoting resilience is a prudent course of action and a financial investment in a more sustainable and resilient future.

Technologies for the Development of Financial Sector Resilience:

The financial sector’s resilience is enhanced by emerging technologies, stimulated by institutional reforms and regulatory frameworks.

Technological advancements, which encompass cybersecurity solutions, artificial intelligence, and big data, provide resilient and robust instruments.

To proactively address emergent threats and adapt to a changing environment, organizations can implement the following measures: automate processes to enhance response time, integrate data analysis to identify and mitigate risks, and establish robust security protocols.

Let us imagine a financial sector that not only constructs formidable barriers but also provides them with sophisticated sensors and automated defenses—technologies that can proactively identify and prevent potential intrusions.

  1. Machine learning algorithms and artificial intelligence (AI) have enabled extensive data analysis to identify risk patterns, predict potential hazards, and automate processes to facilitate timely responses.

An artificial intelligence assistant that continuously monitors financial transactions and provides alerts regarding potential vulnerabilities and anomalies before they can cause damage can be implemented using AI.

Financial institutions can now generate synthetic data and conduct stress tests on their entire system with the assistance of GEN AI.

  1. Big Data Analytics: The incorporation and analysis of financial data from various sources can help develop more effective risk management strategies that address systemic risks and market trends.

It is advisable to regard oneself as the owner of a comprehensive financial radar map that illuminates the interconnections and locations of the various institutions within the system.

  1. Cloud computing guarantees the uninterrupted operation of businesses by facilitating remote access, disaster recovery, and secure data storage on a scalable infrastructure. Visualize a resilient cloud infrastructure that functions as an aerial backup system for your bank’s financial foundation.

In addition, Blockchain and other mobile technologies are crucial in this context (to prevent data manipulation).

Implementing this measure would ensure that data is always accessible and protect against potential challenges in the physical infrastructure.

These technologies can considerably improve the financial industry’s capacity to anticipate, integrate, and recover from disruptions when implemented ethically and conscientiously. Consequently, they strengthen the ecosystem.

Applications of a Resilient Financial System:

The subsequent examples will be examined in this section.

  1. Cybersecurity Breach: Consider the possibility of a sophisticated cyberattack that aims to steal client data from your bank. The attack is prevented by robust cybersecurity measures, such as data encryption and multi-factor authentication, which minimize harm and safeguard your financial information.
  2. Economic Downturn: An abrupt economic downturn increases loan defaults in the sector. Nevertheless, institutions with diversified portfolios and robust capital buffers can sustain the losses and continue to lend to creditworthy businesses, thereby fostering economic recovery.
  3. Natural Disaster: A substantial inundation occurs in a region, disrupting financial services for local businesses and residents. On the other hand, institutions with pre-established contingency plans and remote access capabilities can promptly activate alternative channels, such as mobile banking and emergency loans, to guarantee the continued financial support of the affected community.

The aforementioned examples serve as evidence of resilient financial systems’ ability to mitigate various obstacles, thereby safeguarding the economy, institutions, and individuals from adverse events.

Prominent Organizations Advocate for Financial Industry Stability:

Several innovative organizations are spearheading the effort to establish a more resilient financial future:

  1. IBM, a technological juggernaut, provides financial institutions with a comprehensive suite of solutions, including risk management tools that utilize artificial intelligence to identify and mitigate potential threats proactively.

Furthermore, IBM’s blockchain technology significantly improves the system’s overall resilience, enabling secure and transparent transactions. IBM pioneered a resilient digital infrastructure that established the groundwork for a more secure and adaptable financial environment.

  1. Accenture is a multinational consulting firm that offers technological solutions, such as big data analytics platforms, implementation guidance, and expertise.

Accenture promotes digital transformation initiatives that enhance and modernize operational protocols to assist financial institutions in developing tailored resilience strategies.

These organizations should be considered strategic allies of the financial sector, working with specific institutions to establish a strategy that enhances resilience.

  1. Palantir, distinguished by its secure data analytics and resilient integration platforms, provides financial institutions with practical insights derived from extensive datasets.

Their solutions improve crisis response capabilities, facilitate the detection of fraudulent activities, and enable the proactive identification of risks and fraud.

The Palantir, situated atop the financial fortress, can be paralleled to a fortified watchtower. Its duty is to ensure the stability and security of the financial ecosystem by facilitating informed decision-making and preventing potential hazards.

A burgeoning community of innovators is setting the stage for a more resilient financial future, and these are merely a few of the many examples.

Companies worldwide acknowledge the immense potential of technology and innovative strategies to establish a financial sector that can endure and flourish in any challenge, from established tech giants to nimble startups.


In conclusion, implementing resilience measures is not merely a strategic decision but an indispensable one in the intricate and constantly changing finance sector. The sector’s resilience is contingent upon its ability to incorporate cutting-edge technologies, implement innovative methodologies, and foster collaboration among industry stakeholders.

Financial institutions value resilience as a strategic methodology for safeguarding market stability and improving consumer confidence and trust in the face of persistent uncertainties.

The financial sector can enhance its resilience and security by fostering an environment that prioritizes adaptability, the integration of state-of-the-art technologies, and strict adherence to regulatory frameworks.


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